Understanding our terms and conditions

Your guide to a transparent partnership

Privacy Policy

Privacy Policy
Updated August 21, 2023

TECH HUB is committed to protecting your privacy and developing
technology that gives you the most powerful and safe online experience.
This Statement of Privacy applies to the TECH HUB website and governs data collection and usage. By using the TECH HUB website, you consent to the data practices described in this statement.

Collection of your Personal Information

TECH HUB collects personally identifiable information, such as your email address, name, home or work address, or telephone number. TECH HUB also collects anonymous demographic information, which is not unique to you, such as your ZIP code, age, gender, preferences, interests, and favorites.

There is also information about your computer hardware and software that is automatically collected by TECH HUB. This information can include: your IP address, browser type, domain names, access times, and referring website addresses. This information is used by TECH HUB for the operation of the service, to maintain quality of the service, and to provide general statistics regarding the use of the TECH HUB website.

Please keep in mind that if you directly disclose personally identifiable
information or personally sensitive data through TECH HUB's public message boards, this information may be collected and used by others. Note: TECH HUB does not read any of your private online communications.

TECH HUB encourages you to review the privacy statements of websites you choose to link to from TECH HUB so that you can understand how those websites collect, use, and share your information. TECH HUB is not
responsible for the privacy statements or other content on websites outside of the TECH HUB and TECH HUB family of websites.

Use of your Personal Information

TECH HUB collects and uses your personal information to operate the TECH HUB website and deliver the services you have requested. TECH HUB also uses your personally identifiable information to inform you of other products or services available from TECH HUB and its affiliates. TECH HUB may also contact you via surveys to conduct research about your opinion of current services or of potential new services that may be offered.

TECH HUB does not sell, rent, or lease its customer lists to third parties. TECH HUB may, from time to time, contact you on behalf of external business partners about a particular offering that may be of interest to you. In those cases, your unique personally identifiable information (e-mail, name,address, telephone number) is not transferred to the third party. In addition, TECH HUB may share data with trusted partners to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. All such third parties are prohibited from using your personal information except to provide these services to TECH HUB, and they are required to maintain the confidentiality of your information.

TECH HUB does not use or disclose sensitive personal information, such as race, religion, or political affiliations, without your explicit consent.

TECH HUB keeps track of the websites and pages our customers visit within TECH HUB, to determine what TECH HUB services are the most popular. This data is used to deliver customized content and advertising within TECH HUB to customers whose behavior indicates that they are interested in a particular subject area.

TECH HUB websites will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on TECH HUB or the site; (b) protect and defend the rights or property of TECH HUB; and, (c) act under exigent circumstances to protect the personal safety of users of TECH HUB, or the public.

Use of Cookies

The TECH HUB website uses “cookies” to help you personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver
viruses to your computer. Cookies are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

One of the primary purposes of cookies is to provide a convenience feature to save you time. The purpose of a cookie is to tell the web server that you have returned to a specific page. For example, if you personalize TECH HUB pages or register with the TECH HUB site or services, a cookie helps TECH HUB to recall your specific information on subsequent visits. This simplifies the process of recording your personal information, such as billing addresses, shipping addresses, and so on. When you return to the same TECH HUB website, the information you previously provided can be retrieved, so you can easily use the TECH HUB features that you customized.

You have the ability to accept or decline cookies. Most web browsers
automatically accept cookies, but you can usually modify your browser
setting to decline cookies if you prefer. If you choose to decline cookies, you may not be able to fully experience the interactive features of the TECH HUB services or websites you visit.

Security of your Personal Information

TECH HUB secures your personal information from unauthorized access, use, or disclosure. TECH HUB secures the personally identifiable information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. When personal information (such as a credit card number) is transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

Changes to this Statement

TECH HUB will occasionally update this Statement of Privacy to reflect company and customer feedback. TECH HUB encourages you to periodically review this Statement to be informed of how TECH HUB is protecting your information.

Contact Information

TECH HUB welcomes your comments regarding this Statement of Privacy. If you believe that TECH HUB has not adhered to this Statement, please contact TECH HUB. We will use commercially reasonable efforts to promptly determine and remedy the problem.

Please write in English language.

Legal Terms

Updated August 21, 2023

The following General Terms & Conditions of Sale (the “T&Cs”) in combination with a signed Retail Sales Agreement constitute a binding contract (the “Agreement”) between Tech Hub Solutions, Inc. (“TECH HUB”) and the entity identified on page one of the Retail Sales Agreement (the “Customer”). Any terms and conditions set forth in any correspondence, purchase order, or Internet-based form from Customer to TECH HUB which purport to constitute terms and conditions that are in addition to those set forth in this Agreement or which attempt to establish conflicting terms and conditions to those set forth in this Agreement are expressly rejected by TECH HUB unless the same has been manually countersigned in wet ink by an Officer of TECH HUB.

1. Changes In The Scope of Work – Where a Scope of Work is included with this Agreement, costs resulting from changes in the scope of this project by the Customer, including any additional requirements or restrictions placed on TECH HUB by the Customer or its representatives, will be added to the contract price. When TECH HUB becomes aware of the nature and impact of the change, a Contract Change Order will be submitted for review and approval by the Customer before work continues. Where applicable, changes in the configuration of the Equipment described herein shall be made in writing by submission of a Change Order document.

2. Ownership and Use of Documents and Electronic Data – Where applicable, drawings, specifications, other documents, and electronic data furnished by TECH HUB for the associated project under this Agreement are instruments of the services provided. TECH HUB shall retain all common law, statutory, and other reserved rights, including any copyright in these instruments. These instruments of service are furnished for use solely with respect to the associated project under this Agreement. The Customer shall be permitted to retain copies of any drawings, specifications, other documents, and electronic data furnished by TECH HUB for information and reference in connection with the associated project and for no other purpose.

3. Proprietary Protection of Programs – Where applicable this Agreement does not cause any transfer of title, or intellectual rights, in control systems programs or any materials produced in connection therewith, including any source code. Any applications or programs supplied by TECH HUB are provided, and are authorized for installation, execution, and use only in machine-readable object code form. This Agreement is expressly limited to the use of the programs by the Customer for the equipment in connection with the associated project. Customer agrees that it will not seek to reverse-engineer any program to obtain source codes and that it will not disclose the program's source codes or configuration files to any third party without the written consent of TECH HUB. The programs, source codes, and configuration files, together with TECH HUB's know-how and integration and configuration techniques, furnished hereunder are proprietary to TECH HUB and were developed at its private expense. If Customer is a branch of the United States government, for purposes of this Agreement any software furnished by TECH HUB hereunder shall be deemed "restricted computer software", and any data, including installation and systems configuration information, shall be deemed "limited rights data", as those terms are defined in FAR 52.227-14 of the Code of Federal regulations.

4. Shipping and Handling and Taxes – The prices shown are F.O.B. manufacturer's plant or TECH HUB’s office depending on where items are located when direction is issued to ship to the point of integration. The Customer, in accordance with TECH HUB’s current shipping and billing practices, will pay all destination charges. In addition to the prices on this Agreement, the Customer agrees to pay amounts equal to any sales tax invoiced by TECH HUB, or (where applicable) any use or personal property taxes resulting from this Agreement or any activities hereunder. Customer will defend, indemnify and hold harmless TECH HUB against any claims by any tax authority for all unpaid taxes or for any sales tax exemption claimed by Customer.

5. Title – Where applicable, title to the Equipment passes to the Customer on the earlier of: (a) the date of shipment from TECH HUB to Customer, or (b) the date on which TECH HUB transmits its invoice to Customer.

6. Security Interest – In addition to any mechanics' lien rights, the Customer, for value received, hereby grants to TECH HUB a security interest under the Idaho commercial code together with the a security interest under the law(s) of the state(s) in which work is performed or equipment is delivered. This security interest shall extend to all Equipment, plus any additions and replacements of such Equipment, and all accessories, parts, and connecting Equipment now or hereafter affixed thereto. This security interest will be satisfied by payment in full unless otherwise provided for in an installment payment agreement. The security interest shall be security for all sums owed by Customer under this Agreement. A copy of this Agreement may be filed as a financing statement with the appropriate authority at any time after signature of the Customer. Such filing does not constitute acceptance of this Agreement by TECH HUB.

7. Risk of Loss or Damage – Notwithstanding Customer’s payment of the purchase price for Equipment, all risk of loss or damage shall transfer from TECH HUB to Customer upon transfer of Title to Customer. Customer shall be responsible for securing insurance on Equipment from this point forward.

8. Receiving/Integration – Unless the Agreement expressly includes integration services by TECH HUB, the Customer agrees to furnish all services required for receiving, unpacking, and placing Equipment in the desired location along with integration. Packaging materials shall be the property of the Customer.

9. Equipment Warranties – To the extent TECH HUB receives any warranties from a manufacturer on Equipment, it will pass them through to the Customer to the full extent permitted by the terms of each warranty. Factory warranties vary by manufacturer, and no additional warranties are expressed or implied.

10. General Warranties – Each Party represents and warrants to the other that: (i) it has full right, power, and authority to enter into and fully perform its obligations under this Agreement, including without limitation the right to bind any party it purports to bind to this Agreement; (ii) the execution, delivery, and performance of this Agreement by that Party does not conflict with any other agreement to which it is a Party or by which it is bound, and (iii) it will comply with all applicable laws in its discharge of its obligations under this Agreement. TECH HUB warrants, for a period of 90 days from Substantial Completion, the systems integration to be free from defects in workmanship. CUSTOMER WARRANTS THAT IT HAS NOT RELIED ON ANY INFORMATION OR REPRESENTATION PROVIDED BY OR ON BEHALF OF TECH HUB WHICH IS NOT EXPRESSLY INCLUDED IN THESE GENERAL TERMS AND CONDITIONS OR THE RETAIL SALES AGREEMENT. EXCEPT AS EXPRESSLY SET FORTH HEREIN, TECH HUB DISCLAIMS ANY EXPRESS OR IMPLIED WARRANTIES WITH REGARD TO THE EQUIPMENT, MATERIALS, AND SERVICES PROVIDED BY TECH HUB, INCLUDING WITHOUT LIMITATION WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND TITLE.

11. Indemnification – Customer shall defend, indemnify, and hold harmless TECH HUB against all damages, claims, liabilities, losses, and other expenses, including without limitation reasonable attorneys' fees and costs, (whether or not a lawsuit or other proceeding is commenced), that arise in whole or in part from: (a) any negligent act or omission of Customer, its agents, or subcontractors, (b) Customer's failure to fully conform to all laws, ordinances, rules, and regulations which affect the Agreement, or (c) Customer’s breach of this Agreement. If Customer fails to promptly indemnify and defend such claims and/or pay TECH HUB’s expenses, as provided above, TECH HUB shall have the right to defend itself, and in that case, Customer shall reimburse TECH HUB for all of its reasonable attorneys' fees, costs, and damages incurred in settling or defending such claims within thirty (30) days of each of TECH HUB’s written requests.

TECH HUB shall indemnify and hold harmless Customer against all damages, claims, liabilities, losses, and other expenses, including without limitation reasonable attorneys' fees and costs, (whether or not a lawsuit or other proceeding is commenced), to the extent that the same is finally determined to be the result of (a) any grossly negligence or willful misconduct of TECH HUB, its agents, or subcontractors, (b) TECH HUB’s failure to fully conform to any material law, ordinance, rule, or regulation which affects the Agreement, or (c) TECH HUB’s uncured material breach of this Agreement.

12. Remedies – Upon default as provided herein, TECH HUB shall have all the rights and remedies of a secured party under the Idaho commercial code and under any other applicable laws. Any requirements of reasonable notice by TECH HUB to Customer, or to any guarantors or sureties of Customer shall be met if such notice is mailed, postage prepaid, to the address of the party to be notified shown on the first page of this Agreement (or to such other mailing address as that party later furnishes in writing to TECH HUB) at least ten calendar days before the time of the event or contemplated action by TECH HUB set forth in said notice. The rights and remedies herein conferred upon TECH HUB shall be cumulative and not alternative and shall be in addition to and not in substitution of or in derogation of rights and remedies conferred by the Idaho commercial code and other applicable laws.

13. Limitation of Remedies for Equipment – TECH HUB’s entire liability and the Customer's sole and exclusive remedy in all situations involving performance or nonperformance of Equipment furnished under this Agreement shall be the adjustment or repair of the Equipment or replacement of its parts by TECH HUB, or, at TECH HUB's option, replacement of the Equipment.



16. Acceleration of Obligations and Default – Payment in full for all “Equipment,” which is defined as all goods identified in the section of the Agreement with the same title, as well as for any and all other amounts due to TECH HUB, shall be due within the terms of the Agreement. Upon the occurrence of any event of default by Customer, TECH HUB may, at its option, with or without notice, declare the whole unpaid balance of any obligation secured by this Agreement immediately due and payable and may declare Customer to be in default under this Agreement.

17. Choice of Law, Venue, and Attorney’s Fees – This Agreement shall be governed by the laws of the State of Idaho in the United States of America without reference to or use of any conflicts of laws provisions therein. For the purpose of resolving conflicts related to or arising out of this Agreement, the Parties expressly agree that the venue shall be in the State of Idaho in the United States of America only, and, in addition, the Parties hereby consent to the exclusive jurisdiction of the federal and state courts located in Ada County, Idaho in the United States of America and waive any right to assert in any such proceeding that Customer is not subject to the jurisdiction of such court or that the venue of such proceeding is improper or an inconvenient forum. The Parties specifically disclaim the application (i) of the United Nations Convention on the International Sale of Goods, 1980, and (ii) of Article 2 of the Uniform Commercial Code as codified. In the event TECH HUB must take action to enforce its rights under the Agreement, the court shall award TECH HUB the attorney’s fees it incurred to enforce its rights under this Agreement.

18. General – Headings are for reference purposes only and shall not affect the meaning or interpretation of this Agreement. The Parties acknowledge and agree that the Agreement has been negotiated by the Parties and that each had the opportunity to consult with its respective counsel, and shall be interpreted fairly in accordance with its terms and without any strict construction in favor of or against either Party based on draftsmanship of the Agreement. This Agreement is not assignable by Customer without the prior written consent of TECH HUB. Any attempt by Customer to assign any of the rights, duties, or obligations of this Agreement without such consent is void. TECH HUB reserves the right to assign this Agreement to other parties in order to fulfill all warranties and obligations expressed herein, or upon the sale of all or substantially all of TECH HUB’s assets or business. This Agreement can only be modified by a written agreement duly signed by persons authorized to sign agreements on behalf of the Customer and of TECH HUB, and variance from the terms and conditions of the Agreement in any order or other written notification from the Customer will be of no effect. If any provision or provisions of this Agreement shall be held to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall not in any way be affected or impaired thereby. TECH HUB is not responsible for any delay in, or failure to, fulfill its obligations under this Agreement due to causes such as a natural disaster, war, emergency conditions, labor strike, acts of terrorism, the substantial inoperability of the Internet, the inability to obtain supplies, or any other reason or any other cause or condition beyond TECH HUB’s reasonable control. Except as otherwise stated in the Agreement, TECH HUB is not obliged to provide any services hereunder for Equipment located outside the United States or Puerto Rico. Scheduled completion dates are subject to change based on material shortages caused by shortages in cable and materials that are industry-wide.

19. Confidentiality – The term “Confidential Information” shall mean the inventions, trade secrets, computer software in both object and source code, algorithms, documentation, know-how, technology, ideas, and all other business, customer, technical, and financial information owned by TECH HUB or the Customer, which is designated as confidential or communicated in such a manner or under such circumstances as would reasonably enable a person or organization to ascertain its confidential nature. All the Confidential Information of a party to this Agreement shall be maintained in confidence by the other party, and neither party shall, during the term of this Agreement or for a period of three (3) years subsequent to the termination of this Agreement, divulge to any person or organization or use in any manner whatsoever, directly or indirectly, for any reason whatsoever, any of the Confidential Information of the other party without receiving the prior written consent of the other party. TECH HUB and the Customer shall take such actions as may be reasonably necessary to ensure that its employees and agents are bound by the provisions of this Section, which actions shall, as may be reasonably requested by either party, include the execution of written confidentiality agreements with the employees and agents of the other party. The provisions of this Section shall not have application to any information that (i) becomes lawfully available to the public; (ii) is received without restriction from another person or organization lawfully in possession of such information; (iii) was rightfully in the possession of a party without restriction prior to its disclosure; or (iv) is independently developed by a party or its employees or agents without access to the other party’s similar information.

20. Nonsolicitation – To the extent permitted by applicable law, during the term of this Agreement and for a period of one (1) year after the termination of this Agreement, each Party agrees that it shall not knowingly solicit or attempt to solicit any of the other Party's executive employees or employees who are key to such Party’s performance of its obligations under this Agreement (“Covered Employees”).
Notwithstanding the foregoing, nothing herein shall prevent either Party from hiring as an employee any person who responds to an advertisement for employment placed in the ordinary course of business by that Party and/or who initiates contact with that party without any direct solicitation of that person by that Party or its agents.

21. Price Quotations and Time to Install – TECH HUB often integrates systems at the end of a construction project. The price quoted contemplates that TECH HUB shall have access to the location for the time shown for TECH HUB to complete its work after the work of all other contractors is substantially complete which means, generally, all other trades are no longer generating dust in the location, and final carpeting/flooring is installed (the “Prepared Area”). Failure to give TECH HUB access to the Prepared Area for the amount of time shown for the integration may result in increased integration costs, typically in a manner proportionate to the reduction of time given to TECH HUB to complete its work compared to the original schedule.

22. Price Quotations – Unless otherwise specified, all prices quoted reflect a discount for a cash payment (i.e., check, wire transfer) made by Customer in full within the terms of each invoice. Payment in other forms, including credit card, p-card, or other non-cash payments shall be subject to a convenience above the cash price. Please speak to your TECH HUB representative if you have any questions in this regard.

23. Past Due Invoices - Past due invoices shall bear interest at the rate of one and one-half percent (1.5%) per month. Invoices or statements 30 days or more past due may result in suspension of Tech Hub services.

24. Return Policy - Tech Hub's policy aligns with not accepting returns for purchased items. Nevertheless, in the event that circumstances arise leading to the need for order cancellation BEFORE shipment, kindly reach out to This will facilitate the cancellation process and ensure you receive a complete refund.